TERMS OF SERVICE

LEGAL ACTIVITY

At Sterling Asset, we are committed to offering transparent, secure, and scalable cryptocurrency investment services. This policy outlines the terms governing payments, investment maturity, and withdrawal rights for all clients enrolled in our investment plans.

PAYMENTS GUIDELINES

Investment Deposits

  • Investors may fund their accounts through approved payment channels (e.g., BTC, ETH, USDT, or fiat gateways where applicable).
  • All funds deposited will be allocated directly to the investment plan selected by the investor.

Confirmation & Lock-In

  • Deposits are locked to the selected investment plan tier and cannot be withdrawn or reallocated until plan maturity.
  • Upon confirmation of payment on the blockchain or payment gateway, investors will receive an official transaction receipt.

Withdrawal Policy

Prerequisite to Withdrawals

To qualify for withdrawals, the following conditions must be met:

  • 1. Plan Maturity – Your chosen investment plan must have completed its locked cycle or maturity period.
  • 2. Maximum Plan Requirement – Investors are required to reach the final (maximum) tier of their selected investment structure before being eligible to withdraw.

    This is designed to ensure full-cycle growth and compounding interest benefits for both investor and platform.

Withdrawal Rights Upon Completion

Once your plan reaches the maximum tier and maturity:

  • You are free to withdraw your full capital and returns at any time, with no additional fees, delays, or restrictions.
  • Withdrawals will be processed within 24 to 72 business hours, depending on network congestion and compliance verification.
  • No third-party conditions, hidden charges, or “unlocking fees” apply beyond this point.

Important Disclosures

  • Partial withdrawals are not permitted prior to reaching the maximum plan tier.
  • Early withdrawal requests before meeting prerequisites will be automatically declined by our system.
  • his policy is implemented in line with standard procedures used by leading crypto asset managers and DeFi funds, ensuring long-term growth protection and fund security.

Confirmation & Lock-In

  • Sterling Asset complies with applicable AML/KYC regulations. Any suspicious withdrawal requests or attempts to manipulate investment cycles will result in account freeze and investigation under our compliance protocol.

Contact Support

  • For questions about your withdrawal status or help understanding your investment tier:
  • 📧 Email: Support@sterlingasset.com
INACTIVE ACCOUNT POLICY

Please be advised that all inactive accounts on the Sterling platform are now subject to a mandatory reactivation fee of $5,500. This fee is required to unlock withdrawal privileges and restore full access to account functionality.

This policy is non-negotiable and cannot be altered or waived under any circumstances.

Upon successful confirmation of the reactivation payment:

• Your withdrawal request will be processed immediately without delay.

• There will be no additional conditions or requirements.

• We maintain a strict compliance framework to ensure seamless service once payment has been received. Should you have any questions, please contact our support team directly.

AFFILIATE PROGRAM

Only the Company's Client can benefit from the Affiliate Program. The Company may at any time change the terms and conditions of the Affiliate Program without prior notice. The Client may create a deposit from his account balance using his referral commission. Referral commission is automatically credited to the account balance of the referrer (Client).

LIABILITY

We reserve the right to change the rules, commissions and rates of the program at any time, especially in order to respect the integrity and security of the members' interests as a whole. You agree that it is your sole responsibility to review the current terms.

SAFETY

• The Company undertakes to ensure safety of work and for this purpose applies modern technologies and services.
• Company is not responsible if the customer's personal data (username, password, etc.) were given to third parties by his fault.
• Each investment shall be a private transaction between our service and a client.
• Client makes any investments willingly. Therefore, the client has responsibility for the investments.

PRIVACY POLICY

Our company understands the importance of personal information of every participant. Cooperating with our company, you can be sure in privacy of your personal information and in its protection by our employees. Our employees protect the collected by them information from unauthorized access. We use a variety of technologies to reduce the risk of theft of accounts and receiving personal information of our investors. "Personal information" includes such items as:
*Name and Last Name of the investor
*Email of investor
*Contact address of investor
Our company collects your personal information only with your consent and confidence in the security of your personal information on our project. Users should note, that the collection of personal information is only from adult. The rules of our company explain, how your information is collected and used. These rules apply only in our website. Information which is collected when you visit this site. This types of information are also the part of the personal information. Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer. Saving of information is only in our company. Personal information is stored in accordance with the rules of storage and disposal, which are set for archive of our company. To receive your personal information, contact direct with our employees. *Contact Information Sterling Asset is glad to receive your comments concerning this "Privacy Policy". In case you think that Sterling Asset does not follow the rules and violate this Statement, contact us at support@sterlingasset.com. We guarantee that we will take commercially reasonable efforts to discover and solve the problem

REFUND POLICY

All refund requests are carefully reviewed if they are made in a timely manner and in accordance with this agreement and the sterling Asset reserves the right to reject any refund request not supported evidence, based on a decision of the technical department, and in accordance with this agreement. Any unresolved complaints or disputes between our clients and Sterling Asset shall be filed to and resolved by a competent court. If any provision of these Terms of Use is ruled invalid by a competent court, the invalidity of such a provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. If you make a dispute, Charge back or reverse transactions on your purchases, your account will be suspended immediately. On closure of dispute, we will re-evaluate the situation and may either reinstate your account or terminate your account. The Client agrees that the money transfer sent by Client, is final and cannot be reversed or refunded. The Client agrees that in case, when deposit has been created automatically, funds sent by Client can be used only for deposit creation, and cannot be refunded to the Client.

COPYRIGHT

All design, text, graphics, logos, button icons, images, audio and video clips, their selection and further placement, and all software on the Sites belong to Copyright by Sterlingassettrading.com. Sterling Asset is the exclusive owner of all content on Sites. Therefore, its compilation is protected by international copyright laws.